These companies connect passengers who need transportation with drivers who can offer it in their vehicles, and this connection is facilitated via an online, technology-enabled platform.Įven though their purpose is to provide transportation, ride-sharing companies claim to be technology companies, simply offering a better way to connect passengers to drivers. Uber and Lyft are Transportation Network Companies (TNC) whom many refer to as ‘ride-sharing services’ or “ride-hailing services”.
Commuters and tourists prefer ride-sharing services like Uber and Lyft which are usually safe, convenient, user-friendly, and affordable compared to conventional taxis. Public transportation has become even less popular since the beginning of the COVID-19 pandemic.
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